The role of trust in e-government adoption: A systematic literature review

Electronic government (e-government) is a concept that has been adopted in most countries for the purposes of providing government services digitally, improving transparency between government and citizens and enabling additional communication channels with the government. Although e-government readiness in most countries is at a high level, adoption of e-government services is still considered tentative. A critical review of the literature suggests that this may be linked to citizens’ trust in government and e-government. As such, there is a need to investigate the role of trust in e-government adoption. For this purpose, a systematic literature review was conducted in order to observe research design, methodologies and approaches adopted in these studies as well as limitations identified and recommendation for future studies. The findings highlight that quantitative techniques and survey research methods appear to have been much preferred over other available alternatives such as qualitative techniques and interview methods or mixed methods in studies relating to trust in e-government adoption

Characterizing the Brazilian Term Structure of Interest Rates

This paper studies the Brazilian term structure of interest rates and characterizes how the term premia has changed over time. We employ a Kalman filter approach, which is extended to take into account regime switches and overlapping forecasts errors. Empirical evidence suggests that term premia depends on international global liquidity and domestic factors such as the composition of public debt and inflation volatility. These results provide guidance for the formulation of fiscal and monetary policies.

Evaluating the public value of social innovation

Services that were traditionally delivered by the public sector are now proving difficult for the state to afford due to economic and socio-political challenges faced by society. In this context, social innovation plays an important role as it encourages civil society, private, public and third sector organisations to work together to find alternative ways of delivering services. This paper evaluates the influence of social innovation in creating public value through services offered to the community at both local and national levels in the UK. Three diverse cases are used from the UK context and analysed through a public value lens to examine the role of community, private, public and third sector organisations in driving social innovation. The findings highlight how social innovation contributes to addressing civil society needs while simultaneously contributing to the political and economic agendas of a country and the exploitation of science for the benefit of communities

Development and validation of a building design waste reduction model

Reduction in construction waste is a pressing need in many countries. The design of building elements is considered a pivotal process to achieve waste reduction at source, which enables an informed prediction of their wastage reduction levels. However the lack of quantitative methods linking design strategies to waste reduction hinders designing out waste practice in building projects. Therefore, this paper addresses this knowledge gap through the design and validation of a Building Design Waste Reduction Strategies (Waste ReSt) model that aims to investigate the relationships between design variables and their impact on onsite waste reduction. The Waste ReSt model was validated in a real-world case study involving 20 residential buildings in Spain. The validation process comprises three stages. Firstly, design waste causes were analyzed. Secondly, design strategies were applied leading to several alternative low waste building elements. Finally, their potential source reduction levels were quantified and discussed within the context of the literature. The Waste ReSt model could serve as an instrumental tool to simulate designing out strategies in building projects. The knowledge provided by the model could help project stakeholders to better understand the correlation between the design process and waste sources and subsequently implement design practices for low-waste buildings

Bulky household waste management in a UK local authority area: current practice, challenges and improvement opportunities

Charnwood Borough Council (CBC), an English local authority, recently introduced a Zero Waste Strategy encompassing targets for waste minimisation and recycling of household waste above UK Government baselines. To achieve these targets various areas of household waste management need to be amended to improve recycling performance. The bulky waste collection service, collecting large items such as furniture and electrical goods was identified as an area to target for improvement. A case study approach was adopted using data collected on a daily basis by CBC to quantify the number and type of items in the bulky waste stream. Current practices of managing bulky household waste are explored; identifying challenges in dealing with this waste stream such as financial and logistical challenges in identifying, collecting, repairing and storage. However, there is potential to increase recycling of some discarded items, particularly the large numbers of mattresses and some wooden furniture unsuitable for reuse

Household waste management practices in Charnwood borough, England

Household waste recycling rates vary between 20-60% across the UK. Legislative and financial measures introduced to reduce landfill disposal of waste in the UK, have impacted on the way Local Authorities operate their household waste and recycling collection services. This paper reports on the performance of Charnwood Borough Council (CBC), a Local Authority in England, it is responsible for the collection and recycling of waste from 67,000 households. This service is carried out by a private company, Serco, who operate household waste collections for 15 UK Local Authorities. To improve recycling performance CBC has changed the collection frequency and increased the number of materials segregated from residual waste for recovery. There have also been actions and campaigns to raise public awareness. Together these have improved recycling and composting rates in the CBC area from 16% in 2002/03 to 46.1% in 2010/11. This paper is a case study and progress report on the details of how this was achieved. It compares performance with other Local Authorities, explores the impact of local operational and policy issues on the amount of household waste collected for recycling. The research has concluded that differences in how the household waste services were provided and local policies influenced the amount of recyclates recovered. Local decision making and the ability to tailor services to suit different demographic areas, together with partnerships between neighbouring Authorities supported better sustainable waste management

Reference management software (RMS) in an academic environment: a survey at a research university in Malaysia

Reference Management Software is used by researchers in academics to manage the bibliographic citations they encounter in their research. With these tools, scholars keep track of the scientific literature they read, and to facilitate the editing of the scientific papers they write. This study presents the results of a quantitative survey performed at a research university in Malaysia. The aims of the survey were to observe how much these softwares are used by the scientific community, to see which softwares are most known and used, and to find out the reasons and the approaches behind their usage. Manually questionnaire was distributed to the Master and PhD students at all faculties in Jun 2014. The data collected were analysed through a constant comparative analysis, and the following categories were drawn: a basic practical approach to the instrument, the heavy impact of the time factor, the force of habit in scholars, economic issues, the importance of training and literacy, and the role that the library can have in this stage. Describing the present situation, the study gives final directions to the libraries to better perform effective tasks about the matter. This study presented here is the first survey of the actual distribution and usage of Reference Management Software in a research university in Malaysia. This picture can give an important glance to Reference Management Software as one of the elements in the academic digital librarie

Blockchain for next generation services in banking and finance: cost, benefit, risk and opportunity analysis

YesPurpose – The purpose of this paper is to help in providing a better understanding of the application of blockchain technology in the context of the banking and finance sectors. The aim is to outline blockchain’s benefits, opportunities, costs, risks as well as challenges of the technology in the context of banking and finance services Design/methodology/approach – Careful examination of the extant literature, including utilising relevant academic-based research databases has been carried out. It covered reviewing various research contributions published in peer-reviewed journals, academic reports, as well as technical reports to help in identifying related benefits, opportunities, costs, and risks. Findings – The findings reveal that there are limited contributions in utilising blockchain in the banking and finance sectors when compared with other sectors. As such, the study highlighted the relevant perspective of benefits, opportunities, costs, and risks within such sectors. Practical implications – This study helps in offering a focal point to banking and financial sector managers and decision-makers for realising the benefits of blockchain technology as well as developing strategies and programmes to overcome the identified challenges. Originality/value – This study highlights the need for a holistic understanding of the various aspects of cost, benefits, risk and opportunities to create blockchain applications that work for banking and finance sectorsNPRP grant # [11S-0117–180325] from the Qatar National Research Fund (a member of Qatar Foundation)

Examining citizens' perceived value of internet of things technologies in facilitating public sector services engagement

YesWith the advancement of disruptive new technologies, there has been a considerable focus on personalisation as an important component in nurturing users' engagement. In the context of smart cities, Internet of Things (IoT) offer a unique opportunity to help empower citizens and improve societies' engagement with their governments at both micro and macro levels. This study aims to examine the role of perceived value of IoT in improving citizens' engagement with public services. A survey of 313 citizens in the UK, engaging in various public services, enabled through IoT, found that the perceived value of IoT is strongly influenced by empowerment, perceived usefulness and privacy related issues resulting in significantly affecting their continuous use intentions. The study offers valuable insights into the importance of perceived value of IoT-enabled services, while at the same time, providing an intersectional perspective of UK citizens towards the use of disruptive new technologies in the public sector